Delete your data

Last updated 4 November 2026

You can ask us to delete your account and personal data at any time, including anything we received from Facebook, Meta or WhatsApp.

How to ask

• Email kalam@exporteasemedia.com with the subject "Delete my data", from the email on your account if you have one.
• Tell us your company name and the mobile number or WhatsApp number connected.

We may ask you to confirm it's you. We will reply within 7 days and finish deleting within 30 days. We keep only what the law requires, such as tax records, and copies in backups expire on their normal schedule.

Disconnect Meta yourself

To remove our access now, open your Facebook account's settings, go to Business Integrations, and remove WA ExportEase Media. This stops new data reaching us. To delete what we already hold, please also write to us.

If you are a buyer

If an exporter using our service messaged you, you can reply "stop" to them. To have your data deleted, write to us with your number and the exporter's name, and we will act on it or pass it to them, as the law requires.